Lensarmor Return and Refund Policy

Thank you for shopping at Lensarmor! We appreciate your business and want to ensure you are satisfied with your purchase. Please read our return and refund policy carefully.

Return Policy

Phone Cases

• Eligible Items: We accept returns for phone cases within 7 days of the order date.
• Condition: Items must be unused and in their original packaging to be eligible for return.
• Process: To initiate a return, please contact our customer service at info@lensarmor.com or call us at 763-606-7512 with your order number and reason for the return.

Tempered Glass and Screen Protectors

• Non-Refundable: Please note that all tempered glass and screen protector items are non-refundable and cannot be returned.

Refund and Replacement Policy

• Damaged or Incorrect Items: If your item is damaged during transit or if you received an incorrect item, we will gladly issue a replacement or a refund.
• Claim Requirements: To process your claim, you must provide a video unboxing of the item. This video must clearly show the condition of the item upon receipt.
• Claim Period: You must notify us of any damaged or incorrect items within 7 days of receiving your order.

How to Initiate a Return/Replacement

1. Contact our customer service at info@lensarmor.com or call 763-606-7512.
2. Include your order number, details of the issue, and a link to your unboxing video.
3. Our team will review your request and provide instructions for the next steps.

Important Notes

• Refunds will be processed using the original payment method.
• Shipping costs are non-refundable.
• We reserve the right to refuse any returns that do not comply with our policy.

Thank you for choosing Lensarmor! If you have any questions or need assistance, please don’t hesitate to reach out.